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Take These Five Steps to Prepare I&O for Digital Business Platform
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"Take These Five Steps to Prepare I&O for Digital Business Platform"
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Five Steps for I&O Leaders to Use to Prepare for Digital Business Platforms.

Ecosystems enabled by digital business platforms are a new business focus, and supporting them requires new I&O capabilities. I&O leaders must prepare for digital business platforms by following the five steps in Gartner's Digital Platform Engagement Model for I&O.

I&O leaders preparing to optimize IT operations to drive business value of digital business platforms:

  • Engage with customers and improve I&O's transaction orientation by collaborating with business and IT leaders to plan projects that enable and drive targeted business outcomes.
  • Build agile and software-defined IT systems by modernizing I&O infrastructure and delivery models to aid automated data-driven decision making.
  • Extend sensing to include ecosystems and things, in addition to IT systems to track, monitor, manage, measure, secure and alert by partnering with internal and external IT asset owners.
  • Join the API economy to connect and interact with ecosystems by developing expertise in multicloud management, service brokering, microservices and monetization drivers.


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